The 1927 Lake Lure Inn And

We held our wedding here in September 2022. First of all, the staff was absolutely WONDERFUL! They offer exceptional service for us and our guests! They really went beyond us and made sure we had everything we needed for a successful wedding weekend. You should get a 5-star rating. The low rating comes in terms of management, or lack of it in the Inn. We originally met over a year with Alyssa to book our wedding and she was wonderful and felt great with our choice. Six months before the wedding we received no answers from her and nothing was planned formally. Finally, we were informed that she had gone and took over Patrick. Everything fell apart. Patrick was not responding to several attempts by phone or email and when he reacted, he was very dismissed with us. We came to the Inn for our wedding tasting at 3 months and he forgot and nothing was prepared for us. In addition, we had no prices for the total cost of the wedding. Patrick routinely said he would have it for us on a day or so. Weeks and weeks pass without hearing from Patrick about quotations and prices. Two weeks before the wedding, we still had no prizes and we learned that Patrick and his assistant had both announced/been released and nobody knew anything about our wedding. We had started calling the Inn directly, and no manager ever felt inclined to call us back to help. It wasn't until we got the company wedding email address that we were finally able to get an answer and final plans a week before the wedding. On the day before the wedding, we met Amy, who assured us that everything would be fine and they all the details written and ready to go. Holly at the reception welcomed all our guests and helped with the delivery welcome bags. Leah, our bartender in the Moose Goose held late hours every night so that our guest had a pleasant experience. Shane clearly never sleeps because he did everything there, took everything down and served as a bartender at the Bonfire and at the wedding reception and then served Brunch on Sunday. He always ensured that we had what we needed and even loaned a bond to the bride's father. All our guests were impressed by the service and quality of food. The staff is the glue that holds this place together. The Inn is successful despite itself due to its employees. We learned that it wasn't the only wedding that Patrick had fallen down to, and the manager shouldn't have to manage someone micro, but they should make sure everyone does his job. We know that some guests have tried to reach the Inn after the wedding for different things, and no one ever calls them back. A good hotel manager could really make this place a much better place that is worth a higher rating. We are not even sure who the hotel manager is or whether it is

I was very disappointed. We came here for the second anniversary. Beautiful view and friendly staff, but no cleaning service, spider webs on pictures, dirty coffee machine, and there were no restaurants in the area open. We had to go to the next city to eat the 3 nights we were there. And I wanted my dream wedding here. Sometimes things are not always what they seem.

It was absolutely beautiful!!! Such a beautiful place. My boyfriend proposed to me. And it was my birthday present. Dirty Dancing is my all time favorite movie so it was the best birthday surprise ever!!!

We are local wedding photographers who have gotten to shoot several different weddings at Lake Lure Inn and Spa. There are not enough words to explain just what an incredible venue this is and how much we LOVE getting to visit. Patrick always takes great care of us and every Lake Lure bride that I have had has walked away extremely happy with their experience. We always look forward to returning!

Visited for a wedding; was beautifully stunning. The staff are so dedicated and kind; you feel at home with friends. The food and service is beyond 5 stars. The veiws and atmosphere are perfect; you feel as if you're stepping into a beautiful representation of the past life of the hotel. So much history that they've preserved beautifully. Absolutely worth the stay.