Chick-fil-a - Williamsburg

Place was great just like any chick fil a , place was nice and cool when it was 80 degrees and hot at night they made everything we asked for had great people working as always what more could you want

CONGRATULATIONS 2022 Graduates!!! The young man who's going to college in West Virginia (didn't get ur name) for a BS in Aviation.. Fly High success is just beyond the clouds????????????

What negative things can you say about Chick-fil-A? Honestly, not much. The restaurants are consistently clean, the food is always fresh, and the staff is some of the friendliest people you'll ever meet! Chick-fil-A is our top choice for breakfast while on the road. You can count on quick service, accurate orders, and a cheerful smile when you pick up your meal. Thank you, Chick-fil-A!

We frequently order from this restaurant during the workweek, sometimes opting for takeout and other times for delivery. We've previously mentioned to the management that it’s frustrating to pay extra for a large fry only to receive a large box that isn’t even half full. They place all the condiments on top of the fries, making it hard to notice that we’re not getting a full serving until it’s already too late. This happens every single time we order—it never fails. I specifically order and pay for a large portion, but end up with what feels like a small children's serving. I know I need to watch my diet, but this is just disappointing.

I had a mixed experience at the restaurant today due to an unacceptable wait time after placing my order. While the staff was friendly and professional and the food was excellent as usual, I ended up waiting for a staggering 25 minutes after a short time in the order line. I watched as online and DoorDash orders were fulfilled while in-house carryout customers waited 15 to 25 minutes for their orders. This was by far the worst wait time I've ever encountered. After 20 minutes, I requested a refund but was offered a refill on my drink instead, which you typically receive anyway. After complaining a second time five minutes later, my order was finally brought to me. For the sake of improvement, please do better. For those of us with only a 30-minute lunch break, your service falls short.