Buffalo Wild Wings - Scottsdale

Someone gave me $100 gift certificate for Buffalo wild wings. I had an after work cocktail party this past Friday and thought it might be fun to use them so I went down and ordered 100 wings which came to about $120 and change. Got them home with them on the table to eat within 20 minutes of picking them up at the store. Wings were hard and overcooked. Barely any sauce and so dry it was a challenge to chew I'm pretty disappointed in general. Might have been a bad night but I'm not spending another 120+ to find out Just tasted like sad day old wings. This was the Phoenix metro center location.

The food was very good and the service both the hostess and the wait staff was excellent. So very pleasant. Highly recommend.

When my drink arrived, I was pleased to find the beer was good and cold. The appetizers were decent, but the boneless wings were primarily breading with very little chicken—probably around 75% breading to 25% meat. The traditional wings appeared unappetizing, looking like they were just skin and bones without much flavor or substance. The most shocking part of the experience was the bill, which totaled $68 before tip for two people. A plate of just six traditional wings and six boneless wings cost $22.99 on its own, which felt quite steep. Given this experience, I find it unlikely that I'll return. However, after the company responded to my feedback, I decided to reach out through their website out of curiosity to see if they would acknowledge my concerns. To my surprise, the chef replied within a few days, and we exchanged several friendly emails. By the end of our correspondence, I was pleased with the way she addressed my issues and genuinely appreciated her commitment to improving the customer experience. Overall, I was impressed by her level of responsibility and attentiveness to my feedback.

I have actually ordered, but the wrong place. jane, the take-out handle rose up and got my order in no time. even the initiative that helps in the back to do it in time. good witness. thanks! great customer service

Really fought. the service was very bad. my date was hot, but otherwise it was cold, forgetting our eating and then getting it out late and getting our order wrong. there were many games to be good? the personal tried to finish the place at 9 o'clock. I hope the personal is good because nobody was in good mood.