Arriba Mexican Grill - Phoenix

This location is the worst. Service is horrible, our server never stopped to even see how things were. When we ordered she basically rushed us. Never was polite, your a server, you need to have a good attitude! The food was bland, especially the rice, the rice was hard. Not to mention, the floor was wet and no one ever took the time to clean it up. We asked for a drink menu, and she said they dont have one! Ive been to other locations and know they have one. The server made sure her interactions with us were minimal.

Amazing food, huge portions and friendly faces! Would love to stop by again!Food: 5/5

Could use louder music. Turn the volume up a little. Not a lot but just a little. Over all service and food here is great. Awesome job to all the hostess and hosts, waiters and waitress, and definitely the chefs. Some great food. Chili Verde and Colorado and just killer here.Kid-friendliness: Sundays they have a clown

We have eaten at Arriba's many times since they opened years ago. The food, marguaritas, chips, salsa, hatch chiles and bean dip were the best. The service is good most of the time. The last couple of years, it has been hit or miss with the food. There's about a 50/50 chance the food will be good. It was so bad last night that I was prompted to submit a review. We ordered our usual: chicken fajita quesadilla. There was not the usual vegetables inside, nor the delicious sauce. It was dry and we are not sure what the meat was??? It was dry, rubbery, chewy, and tasteless!!! Definitely not chicken! So sad that management does not seem to have oversight with their cook staff. We will now be looking for a different southwest cuisine restaurant.

Lauren the bartender was AMAZING as was every staff person who helped me. I was greeted immediately by lovely and enthusiastic employees when I walked in Friday just after 5pm, I was promptly brought chips, bean dip and salsa by a smiling young man and happily greeted by Lauren who promptly made me a delicious margarita and took my order. She was so sweet and great with the other patrons as well! To make a long story short, she took very good care of me and went above and beyond to turn my dreary day around! I can't wait to share my experience with my friends and come back with my family!