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フィードバックを提供するWe had a wonderful experience at Mamma Roma. The staff was wonderful and the food was delicious. The authentic Italian desserts were amazing. We will definitely be back!
READ THE REVIEWS AND TAKE THE WARNING! THEY CANNOT TAKE CRITICSM FROM CUSTOMERS AND IT SHOWS IN THEIR REVIEW RESPONSES!Read the one star reviews and take heed! Also read how the business responds to said reviews! Embarrassing! This will be the type of place you are giving your money to.Terrible! They have gone down hill in the past year! I have eaten here before in the previous years and liked it. (Only twice) I was having a graduation event and ordered catering. We picked it up and upon returning home saw that there were a good amount of eggplants however they looked terrible!1. The display was terrible.2. There was little to no pasta. Each person at the event would have been able to get 5 pieces of bowtie pasta. Which brings me to my next issue.3. They gave BOWTIE. The menu says PENNE. It looked like children’s food.4. There was little to no sauce.5. We called about the order and they were rude. They agreed that if we brought in the food before closing, we would receive a refund. We left the graduation event in the middle of the party to return the food for the refund.6. When we reached the restaurant, the manager or whoever had an attitude and was wayyy too prideful. He asked what was wrong with it and we voiced our concerns. He then started shouting that we picked it up late (which we did and take accountability for but whether we picked it up late or not, it still would have been two pieces of pasta, terrible looking eggplants, no sauce, AND THE WRONG PASTA). He went on to show us the receipts on the wall saying they receive many catering orders….okay? You can make pasta 50 times and mess it up one time so I really don’t understand. All we wanted was extra sauce and the CORRECT pasta and we would have been fine. We would have not complained about the other stuff and just accepted it.7. He refused to give us our refund after instructing us to drive over there FOR THE REFUND. And lastly,8. When we were finally receiving our refund (due to intervention from another employee) the other employee attempted to snatch the card out of my hands 3-4 times until I yelled at her to stop snatching. A grown woman behaved like this.Im sure they get plenty of customers and as I’ve said, I once liked to order from them whenever I’m in town, but NEVERRRRRR again. They need to get rid of that catering manager/manager or whatever. No apologies, no accountability, NOTHING.READ THE REVIEWS AND TAKE THE WARNING! THEY CANNOT TAKE CRITICSM FROM CUSTOMERS AND IT SHOWS IN THEIR REVIEW RESPONSES!
Brooklyn gal, born and bred. This place is legit. Best pizza I've had since leaving NYC.
Authentic southern Italian cuisine! The food is so good it will make you kiss your fingers and smack Obama!! Service is top notch, but before you order- you will be greeted with love from the Romeo family. Mama is usually right there to let you know you are home. Food to remember, staff you will love from all over the world and good times. Come in casually or call ahead for a party reservation and get the VIP. Don’t miss this ragazzi- ciao!!!
Everyone was amiable. You order at the counter and pay. Seat yourself, and your food is brought to you. Definitely enjoyed our meals, especially the Gnocchi, and will be eating there again.