Wendy's - Lancaster

We were the only customers at the time. Ordered 2 Wendy's deluxe burgers, one was a meal and one just the sandwich. We also requested the fries have no salt. I removed everything from the bag, our burgers were cold, the fries appeared and tasted like they had been dunked back into the oil to rinse the salt off of them They were barely warm and still had salt on them. Will never eat at this Wendy's again. Service: Take out

Maybe I just caught them on a bad day by the store was in shambles orders were taking 20min on average. Service: Dine in Meal type: Dinner Price per person: $10–20

This place was horrible! Condiment counter a mess, sticky floors, filthy windows, dirty tables, burger was like a hockey puck. Place was empty except for one other family. They ordered two salads but were told they only had one. Plenty of employees working (one even made it in while still wearing his house Slippers in the dining area). Certainly not the way Dave, the original founder of Wendy's, would expect his business to be. Save your money! Food: 1

Tonight when I pulled up to the drive-thru, a lady tells me they are not taking drive-thru orders for the next 20 minutes. So I go inside, and when I approached the counter there was a lady sitting on a chair in front of the register on a personal phone call, with a lighter on the counter in front of her. The place smelled like a cigarette, and after she notices us, she turns back to her phone and continues her conversation for about 10-15 seconds. The lady did not have any attitude with me, but not being acknowledged as a customer so that she can continue her personal phone call without even saying hello was very disrespectful. After getting my order and taking my food 5 minutes down the road to my house, everything was cold. I just moved to the area recently and this was my first time at this Wendy’s location. I love Wendy’s, but I definitely will be taking the longer route to a different store next time.

I wish i could give no stars, first off i pull up to drive thru and im just sitting there talking in the mic for 3-5min no answer not even a “we will be right with you” so thinking its broken i pull up to the window, windows cracked there were 3 employees just talking it up the one female looks at me and doesnt do anything so i park and go in, im hungry, ordered my food, she kept the receipt which was weird it printed out and she grabbed it and started walking back to make food or something, so i sit at a table and look on my phone, didnt even call out the order, after like 5-10min i stand up and the order is just sitting there grabbed food and went to my car. I got a baconator meal and baconator fries and a hi c no ice the fries were so dark and stale tasting, and the bacon was not even cut on top of it just placed 2 bacon slices on it, the baconator fell apart almost immediately there was so much sauce on it, ice was in my drink when i asked for no ice didnt get a straw or fork for the fries, and they were not even in wendys uniform or even have a name tag on. I was there 12/28/22 Between 215-240pm