That French Place - Charlevoix

They have both sweet and savory crêpes. Stick with the sweet! I absolutely LOVED the ‘sweet’ banana and Nutella crêpe! I’d give it 5 stars, but the ‘savory’ crepe that I ate first was not good. It was supposed to have caramelized onions, spinach, mushrooms and Swiss cheese, but all I could taste and feel as I bit down was a lot of spinach. I told the cashier (when I went back in to get a sweet crêpe) that it was like biting into turf. It really was. She said to ask for less spinach next time. How was I to know it would have a dense stack of spinach? I couldn’t even finish it. She listened to my feedback and was friendly, but she didn’t offer to do anything to make it right. I still ordered a sweet crêpe because I heard how good those were and I still wanted to try one. It would’ve been good Customer Service to do something to make it right, (I.e. apologize and refund the money for the savory crêpe or comp the sweet one) but she didn’t. EDIT: I appreciate the owner’s comment and offer to make it right. If I can get back there before I leave the area I will. 2ND EDIT: I went back in and the owner was totally different than his response on here. He said I shouldn’t “expect a refund just because I ordered something I didn’t like” and chastised me for posting my review. (I did try to address it with the cashier when I went back in, and I still ordered a sweet crêpe even though she did nothing to address it). My review was very positive about the sweet crêpe and honest about the savory one so others may want to stick to the sweet (or ask for less spinach, like the cashier suggested for next time). Maybe I just got a bad one with tough spinach. I don’t know, but it was hard to bite into and I couldn’t finish eating it. I normally love spinach things, which is why I ordered it. He had a totally different tone in person than his response on here. He said he’d refund my money. I told him not to bother after how he was speaking to me in front of other customers and I just wanted to leave. I thought he was going to be as nice as his response on here and then I’d update my review my ratings. Quite the opposite happened when I went in there. I won’t be back after how he treated me. Too bad, I really liked the sweet crêpe.

Just a burst of flavourful in every bite and a wonderful aftertaste sweet crunchy buttery a must try and you will be hooked..jay

Our family LOVES this place! We get them everytime we come up. They are accommodating to our gluten/dairy free needs. You MUST stop here for crepes when you are in town! Thank you guys for great service and food!

I love this place! I’ve been coming here for years and I’ve never had a bad experience before. The crepes and pastries are amazing! I ordered a chai latte recently and was given a regular latte instead. I wasn’t too fussed about it and as someone who doesn’t drink coffee I went back to explain the problem. The women taking orders wasn’t the most understanding of the situation and instead blamed the issue on me and unfortunately I had to pay for a completely new drink. I love this place and will continue to come I was just disappointed by this interaction.

That French Place is a gem! I have severe celiac and can’t eat out often. That French Place goes out of their way to make sure that they are safe for people like me. It’s so nice to go out and eat and know you have nothing to worry about! Thanks Brian and Emily for caring about your customers with special needs!