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フィードバックを提供するNot so good, #13 pho , the broth was very Bland. No flavor whatsoever seemed water down the beef wrapped with grape leaves Was very, very dry not edible whatsoever. It didnt seem fresh . Wont be carrying out again from this place never had an issue dining in. 
Had an amazing experience! The place was clean and so much bigger than I expected. They were able to accommodate our party of 7 with no problem, including two kids. Service was top notch and super quick for everything we ordered. The food was AMAZING! A few in our party never had Pho before and were pleasantly surprised. Menu was easy to read and staff was very helpful picking what we wanted. We will definitely be back!
Food: 4, service: 1. Been having lunch here on Tuesdays and Fridays for over two years. Often joined by a friend on Tuesday. The Pho and rolls served are good—nothing particular to rave about. Just goo Pho and usually fast. However, Pho 5Up recently opened another site and move most of the experienced staff to that location. Now there seems to be a rotating manager and staff the last three weeks. Today's service was terrible. Ordered spring rolls to start with and they came out before tableware and water.The Pho arrived and I had to ask for the sprouts and basil plate as well as a fork. Water glass was never refilled. I have noticed several empty tables the last few weeks including today. Probably be looking for another lunch place until they get sorted out.
I have been having lunch here on Tuesday and Friday for several years. Always enjoyed the food and staff. Recently Phoup open a new restaurant and moved all the staff to that location and have brought in new staff. The quality of service has deteriorated to the point I am not sure I will return in the near future. I noticed today on Friday--and last Tuesday--that lunch hour is not as busy as it was in the past. The Pho and rolls are still great but the service is driving people away. I for one will find a new lunch place. Sad because good Pho is hard to find.
Service: 4 out of 5. It was good but there's plenty more room for improvement. We were immediately greeted with a kind and warm welcome by this beautiful young lady. We waited for less than 5 minutes for a table. (Around 1:30pm) . We were offered a high chair for my younger daughter but we politely declined. We asked for NO CILANTRO for my child's pho.. but the soup was served with cilantro. Food: 3.5 out of 5. Clear broth , very clean .. it could use some more spices, to our tasting. I had to put a lot of basil and chilli oil to my soup to give more flavor. Ambiance: 3 out of 5. It was okay.. busy it could use some music in the background. Yes we recommend this but we definitely had far more better pho before.