Dutch Bros Coffee - Yucaipa

Finally we drove past and the line was not wrapped around the building. Now I know why it is always. the drinks were fantastic. snickerdoddle was not ordered by me, but tried it and it was?. I have one of the rebel energy drinks and it was also amazing. come back to try more.

Well let me start by saying that I have been a Starbucks customer for over 25 years and I have to say that these guys are right up there for me. The menu is satisfying yet streamlined and simple and the drink quality is excellent. For those of you who like extremely strong coffee you might find Starbucks and other locations still more to your liking but I will be honest and say that the customer service at Dutch Brothers Coffee far exceeds any customer service I have received at Starbucks in the last 2 years. If all coffee places had this type of customer service the world would be a much better place! The staff was knowledgeable and friendly and went out of their way to be helpful in any way they could and I actually acted like they loved their job and that they actually enjoyed working in didn't seem inconvenienced. During these times that means a lot and the type of service they have provided means even more. I will definitely be spending a lot more time and money here and I guess that's too bad for other Coffee locations because they just don't offer the quality and customer service that this place does. Great job guys and keep up the good work, you've got a new customer and I will continue to stick around as long as you keep doing what you do the way that you do it.

Our Yucaipa location opened towards the end of 2021, and has been very busy/popular! I have been during different times and days- there's consistently a line, BUT it does move! I'm trying to taste all of the items on their menu, but so far, I have only had a few of their coffee drinks, a few smoothies, and a few of their milkshakes. My favorite so far is anything molten lava! But I find them all (so far) very delicious! Their staff is very knowledgeable, kind, and patient with me, especially since I'm not always sure what I want when I pull up to make my order. They always have a smile on their face and are willing to listen and recommend. On my most recent trip I was able to get a free medium drink with my rewards and they were kind enough to give me a pup-cup (pupaccino) for my dog at home that included extra dog biscuits! I wish I had taken a photo of the beautiful treat, but my dog woofed it down faster than I could get my camera out!

Update: They contacted me and fixed the issue. Much appreciated. Giving them 5 stars for the customer service response team.They ran out of ingredients to make the drinks. But decided not to tell us until we were at the window that they switched out for 1/2 n 1/2. Two of the drinks were the wrong flavor and none of them were blended all the way. Multiple times did we get giant ice pieces. Dutch Bros do better. At least tell people as they’re ordering you’re out of an ingredient instead of switching it out/ not saying anything till we notice. Bought 3 drinks at the Yucaipa Location around 4:23pm. Cotton Candy (2x) and a Dream Weaver (1x) which they didn’t even remember to put the coffee in.

A little out of the way with me living in Temecula but it was worth the drive. The drinks were perfect and the customer service was amazing. My friends had amazing drinks and my iced Americano was class. Would make the hour drive again. Yes, we drive an hour just to get a drink and then drove back.