Baskin-robbins - Yorkville

Not only does the inside look unorganized their whole system is unorganized as well. I went in there looking to place a cake order on Saturday for a cake that I needed on Wednesday and I had went in myself to place the order and everything was set. Then I receive a phone call Tuesday morning, today, the day before the birthday, telling me their cake maker has apparently been sick all week and they have to cancel my order.They waited four whole days and the day before the birthday to tell me this and any other Baskin Robbins or even Dairy Queen needs 48 hours in advance to place a cake order. However based off other reviews it seems they made this up, because they don’t make cakes anymore and their workers who placed the order for me are not aware of this.

Outstanding services and good taste food and drinks.

Tried to order a cake for my sons birthday online, but it wouldn’t work. I called the store and he kept cutting me off saying no no no we don’t make cakes no more. Very rude customer service.

I've been hereAt least four times in the last 3 months. They either close early(half hour before posted hours), twice they've been out of chocolate ice cream, or the shake machine is broken. I'm surprised their still in business.

Closes at 8, actually decided at 7:32pm that they didn't want to serve ice cream anymore.