Wynnstay Arms Ruabon - Wrexham

We booked the wynnstay as a family of 10 for Christmas Dinner, 3 courses pre booked and left disappointed. Over an hour waiting for our starters, ran out of Yorkshire puddings, cold food, waiting 10 minutes after our dinners for the gravy. £80 per head attitude from certain staff members as we complained about our time here !!

Been coming here for many years. The interior is lovely, and the service is excellent. Sadly, the quality of the food as hugely declined in recent weeks. The lack of quality is certainly not reflected in the prices. The starters, particularly, are overpriced for what you actually get. A real shame!

Poor service. Meals were slow coming. One of us had 8 scampi the other 10 having been told there would be 12. Two more eventually delivered. Green tea ordered but black tea served. Staff nowhere to be seen We found a member of staff from the kitchen who said she would find a waitress. Nothing happened. Another member of our party went and found a waitress who barely apologised, replaced the tea and said oh! You need a new cup, came back and practically threw it on the table. Very bad mannered. Four in the party and we won't be going again.

Very expensive. French onion soup was too sweet. Two bowls of wishy washy soup was £15 Glass of wine was over £8. Roast chicken dry. Not a great atmosphere and cold. Won't be visiting again.

Lovely visit here last week. Was recommended by a colleague and it did not disappoint. The manager was really friendly and the food was top notch.