Go Grande Pizza - Worcester

I stopped by for a late evening snack, and the grinder was warm and well-proportioned. However, I wish there had been a bit more meat, as it would have enhanced the sandwich. My biggest complaint, though, was that they served the fried food in Styrofoam containers, which made everything soggy. Nobody enjoys mushy fried pickles!

This restaurant serves some really solid pizza! The online menu could use some improvement, as they don't allow you to customize your order online and are limited to their special pizza options unless you call in. However, the delivery is always timely, and the pizza itself is high quality. The crust is a thin style reminiscent of what you’d find in Manhattan or—if you share my affection for it—a Papa Gino’s. It’s actually a bit thicker, which is great for supporting plenty of toppings. It’s easy to hold a large slice without it flopping around. The sauce is perfectly balanced in flavor and quantity, and it's great when there’s a little extra sauce for those last bites of crust. I also appreciate that the oil content isn’t too high, even with a pepperoni pizza. Overall, I’d give this place a big thumbs up! My only suggestion for the menu would be to include buffalo-flavored wings (not just hot sauce, but actual buffalo sauce), which would make my experience even better.

I never leave negative reviews, but my experience with this place has me absolutely livid. We ordered from here through Grubhub, and the restaurant uses their *own* driver, so we cant track the order. We finally get through to the restaurant after over an hour of trying to call (AFTER waiting for an hour for the food, no calls, no food). The man who answered the phone tells my partner that it's been delivered, that the driver called us and he took a picture of the delivery, THEN tells us he cant reach his driver because hes off for the night, now. There is no food here, and it wasnt delivered to a nearby house by mistake, I checked. The kicker? We never received any call, not from anyone tonight. So this restaurant chose to lie to us rather than make good. If I could give this place a negative star or five, I would. Absolutely appalled.

Im not sure of there is a cat roaming the kitchen, but the french fries tasted like they were cooked inside cat litter. Not to mention the pizza was burnt. Unacceptable! If I get sick, Im calling the board of health. Food quality and prep should be your number one priority clearly it’s not.

If I could put ZERO stars I would. I have been ordering here since they opened! Tonight will be my last. Place a simple order (tenders and a sandwich 2 hours ago. I know it can get busy so I waited patiently. After a hour and a half I called the restaurant wondering where my order was and was told it’s on the way. I then spoke with them again and they placed the driver on the phone (he was at the restaurant he told me he tried to deliver my food and spoke with someone that told him to go to a different address. When he read back my phone number he called the wrong number (typed it in incorrectly okay. Things happen right? He told me he was gunna come deliver my food and I still agreed to wait. (It’s late now and nothing is open and I worked all day and haven’t eaten yet. I then speak with the manager and she told me she’s not having the driver deliver the food and is going to refund me the order…. I was shocked that she rather lose a customer than just send the driver with the food that’s supposedly already made to me? I told her I have been waiting now 2 hours and a just canceling my order is suppose to be chill.. if she was the one in my shoes I don’t think she would have been so careless. But she was. She said oh well and that we shouldn’t be ordering to them anyway that we might be too far away. Imagine?? MIND YOU IVE ORDERED FROM HERE DOZENS OF TIMES. LOL. Just can’t believe a business could be so careless and unprofessional with their regulars. I will not be ordering here again and I will be sure to tell others not to. BEWARE of rude careless unprofessional manager. Plenty of great places to eat in Worcester don’t take the chance.