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フィードバックを提供するDined here on a last minute decision due to the proximity of the nearby shopping. Dining area is very clean and roomy, mostly setup like family style dining booths and tables. Had to try their Famous biscuits, which was delicious and not dry compared to some other restaurants. Very friendly and efficient service. The manager on duty ensured that the food being served was above and beyond expectations. This kind of customer service is great to experience with the good quality level of food.
Marion is the greatest deserves to be General Manager! My family will not eat there unless she is working! Alan James Woodstock, GA
They were out of wings, I had my taste buds set on wings and they were out of sweet potato pies also. Well, I should've drove out but I said I wanted a chicken sandwich. I could only remember the Bo'part but when I said fried the cashier was like the Southern chicken sandwich. Long story short, that wasn't the one I like. I'm a person on the go on my days off so I was hungry and picked over the whole sandwich. If you get a Chicken sandwich get the Bo' chicken sandwich the other one is more like it's for a chicken biscuit. ????
Always issues with this location. Went yesterday at 4pm and found out (the hard way) that they close at 3PM even though that's not what their website says. Silly little hand-written paper sign on their drive thru speaker. Very unprofessional. Needless to say, I will not be returning to this location especially after the extremely poor customer service I experienced after the last time I visited. This location gives the (usually) consistent Bojangles a bad name.
Customer service here is extremely sub par. Went through the drive through at 2:50 pm and saw that they were closing at three from a Microsoft Word Calibiri font typed piece of paper taped to the ordering box. We asked to place two separate orders and immediately the person working the drive through explicitly said ?Huh?? Tone of voice and attitude is a huge part of customer service and today customer service was greatly lacking. Once at the window we paid for the orders and were asked to pull into a parking space. From the time we arrived at the window at 2:55pm until we received our food was 20 minutes. Luckily, the food was warm however we are just overall very disappointed with customer service. It felt as though it was not, in fact, Bo Time.