Treatz Dessert Parlour Woking

Apparently it's your fault when they mess up your order because you didn't look at the screen when you ordered. Difficult to do with a car full of kids! Rubbish customer service!

I've lost count of the wrong orders and wasted money at this store, always miss something from the order or get it wrong, use the app for delivery and your lucky if you get your own order, they have sent the wrong person's food on at least 3 occasions

Ordered online to be delivered, kids drinks were missing, this restaurant is awfull, lost count of the bad reviews I've now left,

Ordered 2 Big Macs with fries. The order after with 2 Big Macs came first even after we waited over 15 minutes. When challenged I was told that the reason the order took so long was because they were waiting for fries to cook. When I said that was ridiculous as fries take a maximum of 6 minutes (been working in hospitality for 7 years) the exceptionally snarky Mr. Woodward openly admitted that with their fryers it only takes 3 minutes to cook fries. I can only assume they therefore waited 12 minutes after the order before dropping the fries. I was then told the reason it took so long was due to breakfast changeover despite the fact that we were the last order to be prepared for any customers. Clearly the management have no clue whatsoever how to ensure the smooth operation and prioritisation of food service, as more interest was taken in preparing food for nonexistent customers who may or may not come in later than ones who have already paid. Most other reviews say this is worse than any other McDonalds they have ever visited and I wholeheartedly agree. Currently rated less than 3 stars average, but I think 1 would be generous.

Really??? What happened to walking into MacDonals and getting fast food??? The cheeseburger patty was so cold, from there to cat, that cheese had not melted, and the party was soooo thin, what the hell, smaller than the slice of cheese. I used to work , 20 years ago, in one, and he'll, you guys are being ripped off, by service and the food, how do people get so fat on this??? NO FAST SERVICE FOR WALKING IN, YOU HANG AROUND, AND GET RATIONS!! Sick. And I mean, puke, sick, children.