Arby's - Willoughby

GM Terri was managing the front counter and truly left an impression. She skillfully handled the overwhelming demand for the new (and incredibly popular) Wagyu beef burger. Terri communicated the situation to each customer without showing any frustration and went above and beyond to accommodate alternative orders. Additionally, the restaurant is very clean and inviting. Terri is a shining asset, and Arby's is fortunate to have her on their team!

The customer service was outstanding. The food was incredible. Despite being busy, our meals were served promptly. The staff checked on us during dinner to see if we needed anything. Overall, the experience was fantastic.

The food is excellent and the service is quick and accurate. The Chicken Bacon Swiss Sandwich is absolutely delicious.

I really ate a fish sandwich and Mac n cheese. I'm so glad Arbys brought back the white Cheddar Mac n cheese. I eat it now and it definitely on the point The line also moved quickly, and the man on the window was efficient and very pleasant. Thank you, great work