Ohpa Valley - West Middlesex

Additionally, the restaurant only accepted cash and we were never given an actual bill; the bartender simply told us the total. She was friendly and attentive, and it seemed she was the only one serving customers at the bar. You could say it’s a lively place at times, but if you don’t have cash, there is an ATM located in the hotel arcade.

Inside the Radisson, the bartenders, especially Heather, are fantastic. I’d love to see more people at the restaurant bar because it has a great atmosphere with music, sports, a limited menu, and excellent drinks. The friendly staff is an added bonus, and the place is very clean!

I had a mix-up with my reservation, and the room I had booked was unavailable. Although it's supposed to be a non-smoking hotel, it had the smell of stale cigarettes. The cleanliness of the room was lacking as well. Luckily, I brought my own Lysol with me. Overall, I was very disappointed.

I had a recent stay at the park Inn Radisson West Middlesex. I was not told the pool and hot tub would not be available for use. In fact it said online that we could ce and unwind in the pool. Photos attached. We stayed for a birthday and engagement. We got the splash package. My son and his now fiance got engaged. We went to get the bottles of champagne to celebrate and were told that we could not get them because the girl on duty was unable to get them and a manager would have to come in and that would not be until 730 pm or so. So I asked if the manager could call me when they got there. I never received a call. We went down for breakfast in the morning around 9:50 am and was told that we could not get our breakfast either- even though the sign clearly stated that the restaurant was open until 10 pm. They had no cook there. They game rooms sauna and work out rooms were all locked. The pool area was smelly and dirty. I went to the desk to ask about all of these things and to see if a manager was available. The lady at the desk gave me my bottle of champagne (at 10 am the next morning) and said she would take $15 off my bill for the loss of our breakfasts. I stay here 5-6 times a year and have never had a problem. This has made me never want to return. I attached photos. It stated online that the pool and hot tub are available. I don't know why we were charged full price and weren't able to use most of he hotel. My husband, son, daughter in law and I were all very disappointed. Then they double charged my card for the stay. This is ridiculous! Park Inn Radisson West Middlesex Pa Check in date 10/11/2020 Check out date 10/12/2020

The astute traveler will see beyond the slightly aged exterior to the delightful, clean, comfortable interior and it’s wonderful staff. Starting with the people at the front desk, including Dawn, are kind and personable. Donna, a gem of a waitress, serves a delicious made to order breakfast. The rooms are extremely clean and comfortable.