Frankie Benny's - West Lothian

Went here for breakfast and dinner in April and May and it was a great experience with really good quality products . Great service and great food. It’s a shame it’s closing. Another iconic name lost from the high streets and enshrined to the history books.

AVOID AVOID it’s thankfully shutting down soon and no wonder !!!! Worst experience ever staff are rude have attitudes management don’t care ppl are unhappy. Dobt look at the booking system ie tonight booked table for 5 and we didn’t get sat down for 10 mins . Then put at a high table myself and my mum (80) and disabled couldn’t sit . Asked for another suitable table after another 15 mins we left . Manager said other table is almost ready I said we are leaving she said OK ! No wonder this restaurant is closing its doors

The mac and cheese was extremely bland and lacking in flavor. At £12 for a small portion, I would not recommend the pasta as it is overpriced. The garlic bread was fine, but nothing special. I wish I had spent my money at a different restaurant.

Arrived and shown to a table. Ordered non alcoholic drinks-mains from the menu and all arrived in reasonable time after a party of 4 youths were seated directly behind us. Food was hot and consumed accordingly despite the noise from the youth party which increased throughout the period. Ordered desserts and considered asking to be moved to another table of which there were plenty. By the time the desserts arrived, the youths who must have been drinking) decided to leave! Peace Raineth!. After asking for the bill and having forgotten my glasses, asked my son to check bill as I have had previous poor experiences from other branches when paying. Bill seemed a bit on the high side and discovered that at least 6 items had been doubled up. eg One beef lasagne was down as x2). Called young waitress over and she went to investigate at main till area. Watched older waitress going through it with fine tooth comb and bill was returned as correct with no real explanation of what went wrong. Food was ok. So bill paid accordingly.

Seated by a very pleasant waitress and ordered coffees and asked for breakfast menu which we were given when coffee arrived. Sat for nearly 25 mins during which time the 3 tables seated after us ordered their food by this time we had drank our coffee and still no one had taken our food order We got up paid for our coffees and went elsewhere. We won't be returning