Max Burger - West Hartford

Best burger place in CT. Feel free to just have dessert too. Brownie is warm and gooey and delicious

Third time here, passing through the area, and 2 out of 3 times weren 't good. Our server was charming and efficient the only real positive. Drinks were reasonably priced, but not good probably OK if you order the special drinks from the menu, but don 't try to order a serious adult cocktail. Burgers were just OK. Fries how is it even possible to serve 2 orders of fries that are ALL bottom of the barrel ? This was our last visit.

What is making one burger stand out from the dull, mediocre ones? Flavor. Full stop. I’m not a professional burger referee who has the science knowledge (although I’ve done some research on the subject) nor the experience of traveling and tasting the “world known best burger places”. I’m just a foodie with an attitude towards the good taste, seeking pleasure in every meal. Based on that and my personal preferences, I unintentionally turned my journey into treasure hunting for the best burger in the area. So far unsuccessfully. Until my friend took me to Max burger. In addition to the good rating, I was hungry. And the crave for a good burger was real. The truffle fries served with crispy cheese were great freshly fried in truffle oil, not even a slight hint of grease. Simply delicious. But I wasn’t there for them after all. I got the Texican with a whole grain burger bun. Number one mark for a great burger is the patty. My burger was served with 100% natural beef patty as all of their burgers there, this is what they stand out for. Juicy (again medium cooked), with a rich and well seasoned flavor. The crispy onion strings and the crunchy smoked bacon added another layer to the elevating the game. The best way to form the most perfect burger bite is by dipping it into a good sauce. The additional aioli sauce and their Max sauce were all the burger needed to fulfill all the taste buds. And you know the burger was good when a girl doesn’t care about her figure and smashes it all out. For me the burger must cover two more check points to be crowned as “the ultimate” I love the fresh ingredients and the slightly crunchy toasted buns. Unfortunately the second part was missing. My bun, again was chilli, missing the slight warm and crunchiness of the grill. Now, about the restaurant. Cozy, children friendly restaurant. It was busy and slightly noisy, as I would expect it for a good burger place on a Sunday lunch time. The service was the best we’ve had so far the waiter was kind, responsive to all my weird questions and helpful with the menu. Regardless the business of the restaurant, our order was served fast and with a smile. I loved the taste, the vibe and the overall experience Max burger give their customers, so I am wholeheartedly giving them the 4/5 of my rating. Well done, guys

Service: Staff is awful almost robotic they made us feel uncomfortable our waitress was Rebbekah and I almost felt like she was high or something she wouldn’t really look at us we asked for napkins and she just dropped them on the table and kept walking, the same with the bill. Walking in the girls in the front were just staring, it almost felt like they were racist to be honest we were the only two Hispanic girls there! We went during lunch time on a Friday and it was very busy which we did not mind but just a heads up for the people reading this review! Food: Definitely get a burger if you are eating here they are delicious, I just wish my French fries were crunchier but that’s personal preference! The nachos for an appetizer are a must they are delicious! My friend was not a fan of their coleslaw.

Texican Burger was juicy with good flavor! Fries were just okay but there was a Chipotle jalapeño dipping sauce that came with the burger which was delicious. I also enjoyed the atmosphere as there was always something to look at while eating.