Starbucks - West Berkshire

I ordered a black filter coffee to take away. The drink was very hot, the service was quick, and the surroundings were clean. It's a pity that the restaurant is located within a dull Welcome Break.

I hope I’ve got the right Starbucks. Just to say this is a slightly unusual review as I didn’t have coffee or food during my visit but the service was excellent. I was taken ill at the service station on 15th Feb 2020 and the staff were faultless. Kind, calm and efficient. A firstaider attended quickly and sat with me while we waited for an ambulance and my worried husband was looked after by the staff and given free coffee. I ended up in Bristol Heart Institute and after treatment and a three day stay, I am now almost back to normal. So thank you, thank you to those young men who dealt so well with the emergency. I was very lucky that day.

I've been visting the drivethru at least 3 times a week for the last year. Always found the staff at the window very friendly and efficient. Having changed jobs, I'm a little sad that I'll not be passing by there very often now.

This was a 9.00 am visit to break our journey. The Starbucks inside the main Welcome Break looks neglected and is rather large, somewhat dark and dismal but somewhat lightened by windows at one end. The furniture was reminiscent of a secondhand furniture shop selling the products of house clearances. Fortunately the coffee was good enough, but overpriced, and the staff were polite. The cakes behind the glass on the counter looked good. We bought a cinnamon swirl and pain au raisin. The cakes were expensive. They were both stale and inedible. I tried peeling off the outside layer of the cinnamon swirl to eat the interior without improving the experience. My wife had to abandon the pain au raisin after one distasteful bite. We left the refuse on the plates while my wife went to Waitrose self-serve patisserie selection and bought and brought back two excellent croissants at under half the price of the Starbucks rubbish. Pity Waitrose does not have a cafe!

Usual Starbucks offering. Nice coffee, good quality sandwiches. Usual service. Not sure why they need 2 Starbucks, one upstairs and one downstairs. Also a Starbucks machine within Waitrose?