Applebee's Grill - Waverly

For the first time in applebee’s grill in waverly. the device was clean, well ran and the server was great! we had the appetizer plate and 12 ounces. ribeye steak. everything was very good.

So angry, tired and disappointed....On a long business trip. Tired after a 13 hr day. Call Waverly IA Applebee's place an order for pickup. Verify the address and road to turn on, etc as we have never been there. Even get a total for our order. Show up 30 minutes later to be told they have no order for us BY THE SAME voice that took the order. Makes me verify the number I called. Yup right number. She asks other staff and nope no order.... offers to take an order. Decided nope! Had she taken ownership of dropping the ball and not getting our food made, I would have given them the business. We all make mistakes. But to lie... nope

Ordered burger, didn't have half the topings for it, son had steak medium rare, came well done, took 45 minutes to get food with restaurant being half full. Service ok, waitress to attentive wouldn't let us alone to eat!

Worst experience we’ve ever had at a dine in restaurant. We came here to get something to eat after a sporting event, and we were the only people here. We came in and we’re seated and was told that our waiter/waitress would be by soon to get our drinks. We waited 20 min and decided to leave seeing we were still the only ones in the whole restaurant and nobody came over to our table. Once we were leaving they told us thanks for coming… we told them we sat at our table and waited for 20 min and nobody ever came to serve us.

Good service good food but couldn't make drink I wanted because they weren't trained how.