Panda Express - Watsonville

5 starts ftw!Kimberly (if im correct on her name ,I want to thank you for the awesome service today once me and my parents were finishing up our food before leaving, she had asked us if we would like anything else and made a converstion from there, i rarely see this happen in most fast food chains, she was very friendly and had a good ongoing converstation with us! i’m always going to panda to grab some munchies and she served us very well with no problems with our food or customer service, i am beyond happy how she assisted us :

This would be a 1 star review if I didn’t like the food and price so much. PANDA EXPRESS NEEDS PRIORITIZE IN-PERSON CUSTOMERS OVER TO-GO ORDERS. I was the only person in line and it took me 20 minutesTo get a plate of food as the staff was focusing on To go orders. Other times the line will be out the door because of a backup of to go orders.

If there was a no star option I would use it here. After we ordered we waited and waited,then when I asked about our order they said they were making more veggies and it would be just a few more minutes. Then we waited and waited some more, back to the counter to ask about our order once again, and was told they were out of veggies. Sooo offered us another option which we chose and they served it up on the plate with the rest of our order, Which had been sitting on the counter getting cold the entire time. I had to ask them to fix a new order as this one was colder than Stone Cold Austin.Next time I'll stick real food.

The food was good but this location had a line around inside the restaurant and I wasn't a fan of that. And when I checked my bag she didn't even add napkins and utensils. So if your job is driving on the go then when you get it to go means eat in the car. Well that didn't work out.

It was hard to find parking, it seems the line moved very slowly and waited for about 15 minutes. Food was great and good portions at this location.