Grazie Grazie - Washington DC

I ordered delivery directly from Grazie Grazie using their website several weeks ago. The food was never delivered, and there is no way to track the order or get updates. Since then, I have tried to contact them many times. They do not answer their phone number (voicemail box is full). They do not respond to the contact form on their website. The email address listed on their social media returns as undeliverable. They have not responded to direct messages on instagram. My credit card was charged for an order I never received, and there is actually no way to contact anyone who represents Grazie Grazie. I would strongly recommend not ordering from them, because if you have any kind of issue, you are completely out of luck.

This place is in the tourist destination, The Wharf. So, parking is an overpriced nightmare. And this place isn’t much better. You can only order at kiosks which seemed to take forever due to indecisive customers trying to figure out what they want. Then, one of the kiosks wasn’t working properly, so that was adding to the confusion. We had to wipe our table down because it had not been properly cleaned. When we got our food I was pretty excited because the sandwiches looked great. Unfortunately they weren’t that great. All thee of us felt disappointed that our sandwich wasn’t very flavorful. Same could be said about the waffle fries. They looked good but were bland and flavorless. I will say that the sandwiches and order of fries are big and could probably be split between two people unless they are REALLY hungry. Our bill for three sandwiches, two fries and three waters was $70; $10.50 of which was just for the waters. Not a good deal at all. I do not recommend this place or The Wharf.

Best freaking sandwich ever.The Italian 8+1 is awesome, the salami and ham are fantastic and the red wine vinaigrette adds a nice acidic note. Bring your appetite!

This review is specifically for the vegetarian Poncho sandwich, which both my husband and I ordered. It was terrible very dry and flavorless. The “crispy eggplant” was tiny bits of over fried/burnt eggplant, there were about two peppers on the whole thing, a tiny dab of ricotta, and sliced mozzarella that tasted like it was from the dollar store. My husband almost never dislikes food and he couldn’t stand it.

Horrific customer service, ordered through doordash, said preparing for an hour. when i attempted to call the store multiple times, kept getting sent to voicemail after one ring. unable to cancel or adjust order through app, as they deliver their own orders. absolutely do not recommend unless you’re going into a location.