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フィードバックを提供するDairy Queen should consider closing this location. I've read SEVERAL negative reviews. Wish I would have read them before ordering from this Hoover location. We used GrubHub. It took FOREVER to get the order. When it arrived, the Blizzards weren't even close to being full. They clearly didn't care enough to mix the reduced amount of Blizzard they decided to give us. At the bottom, it was Oreo sludge. Then a layer of vanilla ice cream. And the top? All the Oreo was there. Look this isn't a world tragedy. But 2 Blizzards on GrubHub cost $21+. I don't think it's too much to ask to get what we ordered. If you want DQ I'd suggest going to another location.
Their ice cream and blizzards may be good but dont go here with dairy queen cards. My total amount was a little over 13 bucks. I brought over 2 cards, the smaller one being $6.67 and the bigger one being 20 bucks. I tried to use the smaller one to pay for some of the price first and then use the bigger one to cover the rest. The cashier and even the manager said the 6 dollar card wasnt working or it was unusable. So I payed with the 20 dollar card. Mind you I checked the amount on the cards last night so I know what was on it. I come home and recheck the amount and as suspected the cards were used but 13 bucks was taken from my 20 dollar one and my 6 dollar one said 0 bucks. They took 6 bucks from me trying to claim it didnt work then they know it did. DONT COME HERE WITH CARDS.
Pretty good ice cream but took a while and service was horrible a little rude and grumpy but other than that it was pretty nice but if good service matters to you than I would try it out and if you don't like it don't go there they and also got my order wrong.
Very rude customer service, the product was lacking the right amount of toppings that you would expect, and the store is dirty. Old women on her phone thought it was okay to disrespect customers, when in all reality my payment pays her paycheck. Will never return, I will actively work and advocate for people to boycott DQOJ. Thanks for a memorable experience!
So the menu has a new blizzard called REESES PIECES Cookie Dough. It's according to the DQ website Reeses Pieces and the cookie dough .......kinda self explanatory). Perfect! My two favorite blizzard toppings, well back when pieces were on the menu all the time, but whatever. So I order it, drive away after I get it as I was on a work break and start to eat...and I'm eating a reuses cup blizzard. No biggie, mistakes happen. So I go back cause I'm not a cup fan, at all.....and the woman who served me says that's how it is. She explains it like it's reeses......and pieces of cookie dough. No...... its reeses pieces AND cookie dough. She says they don't carry that, so I point to the menu and got nowhere with it. Into the garbage with this and I'm out $5.50. Close this location, it sucks.