Big Y Food Service - Ware

This review is of the Pizza Shop of Ware Big Y only. I've provided a separate review of Big Y as a store. This has no reflection on the store's deli, or other food service at this location. I couldn't leave a review on the Pizza review section for somereason, so I figured I'd leave it here, seeing as you can only leave one review per store department. I have trusted this PizzaShop several times have been left extremely disappointed. The prices are great, but not worth the mistakes stress,especially during special occasions. My two biggest complaints are pretty major mishaps. Just recently, we ordered a party sizedpizza for my daughter's 6th birthday party asked for half with only cheese, the other half was to be with pepperoni, hamburger onion. I had a family member pick up the pizza, and when I opened the box, saw that they had given half just cheese asrequested, but the other half had pepperoni, hamburger OLIVE. Nobody at the party liked black olives, so this was veryupsetting, especially because of the amount they put on! It was covered in them! I had ordered at 8:30am on Sunday (March 19th2022) asked for the order to be ready for pick up at 1:45pm. The male employee was courteous over the phone did repeat theorder back to me correctly, yet it was still made wrong. Another time, we requested a party sized pizza with half cheese only,half combo they made the entire pizza combination! Another big mistake, and my children won't eat any toppings, plus it wastoo much to pick off. That is why I always order one half with only cheese. That time I did call to complain, but due to Covid,they refused to take back the pizza, even though nobody touched it. They did offer to make another, but being a party sizedpizza, it took a long time really put a damper on the occasion. Plus we were then stuck with 2 party sized pizzas, which wasway too much food. We also live out of town, so it was a real inconvenience to have someone leave the party to go

Wash your own carts if you come to the big y in ware because the guy outside washing the carts around 9:00 in the morning is being lazy about it and doing a 5 sec job!!!!

Is like a big supermarket a little bit pricey