Chili's Grill - Wake Forest

I wouldn’t usually give 5 stars to a chili’s restaurant, but after living in Columbus OH, where the quality of this restaurant chain is questionable, me and the family have had more that a handful of good experiences in this chilis location. We have ordered delivery and the food comes with good presentation, tasty and CORRECT. Have done curb pickup and carry out and it’s even better because you skip the wait time of delivery and get the food warm. Again, food has been tasty, packed with care, and CORRECT. Will definitely keep ordering from this Chili’s restaurant.

I went to the Chili's around 9pm and it was not that busy. The bartender took my order and made my drink and walked away. I watched my drink sit there for 10 minutes and I could not find the bartender. Then the manager came over and I asked if I couldhave my drink. The drink was overly sweet and was not shaken. I ordered the hamburger sliders with no cheese or ranch. Theburgers came with cheese which I scraped off. It took 30 minutes to get the sliders. The burgers came with bacon and I found 1to 2 chunks of bacon. The fries were chewy and dropping with oil. Overall not a great experience, the manager did remove theburgers.

Ordered 2 cheeseburgers and 2 hamburgers for take out and asked for them to all be well done. When my daughter picked up the order from curbside she and her brother checked the order as I have always taught them to do. When she checked the order theysaw that they had received 4 cheeseburgers. I sent them a screen shot of the order summary. They contacted the restaurant andasked for hamburgers to be re-made well done. They came home and gave everyone their food and much to our dismay one of thecheeseburgers was not well done but pink. So after a long day of work my husband had to call another local restaurant to order acheeseburger well done and then go back out to pay for an additional meal since this was not done properly. With inflation andgas prices sky high this is unacceptable.

I’m not sure who the chef was, but our food was served hot and tasted amazing. We both ordered the shrimp and crab pasta, and it was simply fantastic! Our appetizers were just as fresh and flavorful. Our waitress was very friendly, making for a delightful experience after a particularly stressful week. Also, a special mention for the strawberry lemonade tea – it was delicious!

I've been visiting this Chili's for years, and I've found the food and cleanliness to be better than at some other locations. However, my last visit was a disappointment. I...