R And M Top Level Dining Room - Virden

Unfortunately, my dining experience was quite disappointing. I ordered the prime rib special, but it was severely overcooked. The waitstaff informed me that it was cooked as rare as possible. I then decided to go with the surf and turf instead. The owner came over with my cooked steak and suggested that our table should avoid ordering steaks from her menu in the future because she couldn't meet our expectations. She made an inappropriate comment to our party about selling the restaurant and implied that we could make the necessary improvements. While the waitstaff was apologetic and sincere, the food did not meet acceptable standards, and the owner was unreasonable with no adjustments made to the bill. I will not be returning.

It's a fantastic restaurant with a lively atmosphere! Jo is exceptional and adds to the experience.

The food is excellent, reasonably priced, and the service is quick and friendly!

“Excellent!”