Taco Bell - Versailles

In the past 4 weeks, we had two instances where we went through the drive-thru and found the employees outside smoking, telling us they were closed due to system issues. It was unclear if this was true or not, but it was very strange. When we went back last weekend, the food was prepared quickly but was extremely disappointing. We paid extra for add-ons to our items, but did not receive them, and each item was lacking in toppings. It felt like we were just getting a folded, grilled, and flattened tortilla shell with very little filling. We will not be returning to this restaurant.

Food is normally ok, but last few trips my quesadilla hasn’t been cut.

Went to order a black bean Crunchwrap. Iterated 3 seperate times “no cheese no sour cream my wife has a severe dairy allergy”Assured it was made correctly, brought home and amazingly it had sour cream on it.Someone had to go out of their way to put it on. Ridiculous

Took my daughter for breakfast, at 950 they had the lunch menu up, I asked if they were still serving breakfast, they were, I asked for a breakfast menu and was told it has already been flipped for lunch. That's cool, but I asked for a breakfast menu, not an explanation of what you did today. I went elsewhere.

This restaurant is terrible. The customer service is terrible, the staff is lazy. They wouldn't make 12 tacos because they ran out of meat. The only reason I would ever go back is to leave a disgusting mess in the drive-thru.