Baskin-robbins - Vernon Hills

I visited this place because I had a craving for a chocolate peanut butter sundae with peanut butter sauce, and Baskin Robbins is one of the few spots that still offers it as a topping. However, my experience was quite awkward. The woman behind the counter seemed either nervous or upset and didn't acknowledge my presence as I stood there ready to order. When I eventually placed my order and asked for the peanut butter sauce, she told me they didn't have it. I pointed out that the large menu above her head clearly listed "toppings: peanut butter sauce, etc.," and she looked at me as if I had three heads.

We visited this restaurant today, and the sign indicated that it closes at 11 PM. After paying for our ice cream and leaving, we realized that we had forgotten one of our orders on the counter. We turned around to go back for it, but by the time we arrived, the place was already closed. It shouldn't have shut its doors an hour and 15 minutes early. I'm disappointed and hope that the staff who served us either learn from this experience or face some consequences.

I wouldn't recommend this place. They're often out of popular flavors like banana, and they use Hershey's syrup instead of their hot fudge. We've tried giving this location multiple opportunities, but they consistently disappoint and don’t seem to care.

It's two great places in one billding Baskin-Robbins and Dunkin Donuts are a great place to go and get ice-cream, coffee, donut and muffin's as I really do love the ice-cream cake as well as there milk shakes and there blue Barry muffin's as well the staff are really friendly and extremely helpful as they there best to keep the store as clean as possible.

This location is the best place to get what you crave. All of their food and drinks are freshly made and freshly brewed. The staff members have amazing-top notch service, you can tell they love working there! I love this Dunkin baskin ribbons they always do their best for their customers!!!