Hayk's Cake House - Van Nuys

This place sucks! I needed a cake for my father-in-laws birthday so I came to Hayks cake house, I definitely regret my decision... my father in law is an electrician and I wanted to get a themed cake, nothing major or hard, we found a design on line and I asked the cake designer if she can make me something similar but prettier/cuter and she said yes so I told her how I want it and she took notes and a screenshot of the cake design I like and I thought great, 100% Failure! I asked for white fondant over the cake and a fun tool belt, i got this hideous creation, that 's NOT a tool belt that 's scraps of fondant you used to hold the tools in place, if you can 't do something don 't waste other people 's money trying.

Expired, disgusting cakes and all the positive reviews are FAKE.

I ordered a naked cake with a few golden butterflies on the cake with a Cinderella cup, which I made available for my daughter's birthday, and they literally gave me a blue heavy cream-based Cinderella cake. I did NOT have a cream or a blue on the cake the whole cake was blue and gold and completely different from what I asked. You ask what you want, but do not do what you want.so if you want to be surprised the day of your event, go for them and order them. I had to show my guests what I wanted and what they gave me so they knew it wasn't my taste.

Fantastic restaurant! The cakes are amazing, and the chocolate hazelnut one is definitely one of my favorites. The staff has a wonderful attitude towards customers, and they offer an array of delightful pastries, cakes, and delicious food all in one spot.

I am writing about a purchase I made at Hayk's Cake House this afternoon. I have not set foot in this establishment for several years. I went a few times after they first opened. At that time I was not overly impressed with their customers service. This business has since grown in size, taking up more square feet in the same mini mall. So, today I decided to give them another chance. In all fairness, I should mention that I will drive well out of my way to top notch bakeries, the bakeries that receive top scores on Yelp. I mention this to be up front about having high expectations, in terms of cleanliness, excellent customer service, and quality and especially freshness of the pastries. Well, as other reviewers have said, freshness is an issue in this bakery. On top of that, imagining what the pastries might have been like on the day they were made, even then they would not have been top notch. I have no knowledge of the economics of running a bakery. Maybe it is next to impossible to survive unless you also sell the old pastries. I would not know. All the same, I know of other bakeries, more upscale, they charge more, but their product is impeccable, so good that they run out of everything before the end of the day. Their customers know to come earlier in the day, or they will miss out. It is a different way of running a bakery. And I imagine each businessperson who is in the pastry business has to decide which approach they are going to use. Needless to say, I won't be back.