Farmhouse - Van

Wow. I will be reporting this restaurant for unfair/ILLEGAL treatment and harassment of me and my service dog. I have never been more disrespected in my entire life. I met my family half way from my college town and home, we went in not as first time guests because we had such a great experience the last time. My service dog in training was with me and the owner came up to our table AFTER we had already order drinks AND food. She jumped down my throat and immediately started saying things like “i’ve never seen a service dog act like this” and “customers are complaining”. Keep in mind, my family and I were in the very back corner of the restaurant and the only reason customers knew she was in the building was due to us walking in. We politely replied saying. “If it was a problem walking in then we should have been told and we would have found somewhere else. We already ordered our drinks and food, do you want us to leave?” The owner told us no but demanded that I keep my dog in order. My dog is in training and never acted out ONCE as she said my dog did. To train service dogs, they need experience in real life situations at restaurants, grocery stores, gas stations, retail stores, etc. My dog politely sat there as we ate. The owner loudly stated that my dog was not a service animal while everyone around was watching the confrontation. At this point, we didn’t know how to react. I immediately got angry but held my anger to not cause a scene. What if the reason I needed a service dog was because of my anxiety and panic attacks???? I thank God it was me and not another service dog owner. THIS PLACE NEEDS TO EDUCATE THEIR OWNERS, MANAGERS, AND STAFF ON SERVICE DOG PROTOCOLS AND AWARENESS. This was ridiculous. As we go up to the front of the store, the owner proceeded to tell us that our bill of $49 was accidentally paid and that we needed to pay for another party’s meal. This was the last straw. Are you kidding me?? You want us to pay for someone else’s meal for y’all’s screw up????? They kept us there for a good 10minutes trying to make us pay the difference. Would NOT recommend this place to ANYONE. I’ve never been questioned or treated that way with my service animal. I’ve never written a review in my entire life but this time was necessary. The unapologetic, insincere, insensitive, and ignorance of this restaurant is beyond me. They will be reported for harassing me, my service animal, and family. WHAT THEY DID WAS ILLEGAL. If you are a service dog owner, do NOT go here. If you are looking for a good place to stop and eat on I20, do NOT go here. Service: Dine in Meal type: Dinner Food: 1 Service: 1 Atmosphere: 1

Great comfort food restaurant, family oriented, great service. Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 4 Service: 5 Atmosphere: 4

I was disappointed in the meal last night. Salad from a bag, Ultimate potato soup wasn't very ultimate at all, and the cheese fries were not so good either. Skinny fries get cold fast. Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 1 Service: 5 Atmosphere: 5

Great place with larger portions and great service. I had the fiesta burger which was excellent. Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

Best rolls I've ever had in my life. Chicken fried steak was bland and chewy. But those rolls. Food: 4 Service: 5 Atmosphere: 4