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フィードバックを提供するThis restaurant once had the potential to be a stunning venue, but it has fallen into disrepair. With some tender loving care, it could truly shine. While there are plenty of staff members present, it’s clear that they haven't received proper training for the industry. Management should consider investing in their training and upgrading the establishment to enhance the overall experience.
Desert Palace Hotel and Casino is conveniently located on the way to Olifantshoek, Kathu, and Johannesburg. The casino provides friendly and efficient service, with staff who are very welcoming and eager to help. For additional entertainment, there are pinball machines and mini golf nearby. This hotel and casino is a great destination for groups looking to unwind and have a good time.
The rooms are not cleaned adequately. The service at the restaurant is very slow and seems unprepared. Overall, I would rate the rooms a 2, the service a 2, but the location a 5.
Food and drinks: Outstanding Rooms: 4/5 Service: 4/5 Location: 4/5 Hotel highlights: Great value for money.
The staff was friendly, but the condition of the rooms was below average, and the dining experience could definitely be improved. Overall, it was a pleasant stay and suitable for a one-night stopover.
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