Franklin Lakes Pizza & Restaurant

We're long time patrons, My family orders from Franklin Lakes Pizza once or twice a week, I often advocate for the restaurant with friends and family. The sandwiches, pizza, entrees and salads are delicious. For those rare downer dishes, it's usually fried food related. More specifically, the calamari is overcooked, calamari can be tricky and I would not be writing a review if the calamari had some degree of chewiness, even upscale establishments struggle with same. At the very least, the calamari should not be tough/dry, It takes minutes/seconds to cook, it's an easy fix. Today, we had an issue with the fried onion rings, looked very burnt, yet soggy. These are not expensive dishes, am not losing any sleep over it, Mistakes happen all the time, I don't want to offend anyone by double checking everything before I pay for it. To post pictures of these exceptions would be punitive for a place that is often first-rate for take out. Ned Service: Take out Meal type: Dinner Price per person: $50–100 Food: 3 Service: 4 Atmosphere: 4

I used to order from Franklin Lakes Pizza quite a bit. However, the last 3 times I’ve ordered from there have been rather disappointing. Today’s chicken milanese order was not palatable. If I had to bet money on it, I’d wager it was a frozen chicken cutlet that they simply warmed up. After a couple bites, I had to throw out the meal in its entirety (at $22 mind you- this is unacceptable). Such a shame to see this place go so downhill- fortunately there are plenty other places in the neighboring area with better food. Service: Delivery Meal type: Dinner Price per person: $30–50 Food: 2

Went in the other day to slice was small !! Just ordered in the pie is small not so very good!! Very disappointed !

Ordered today's daily special. It was really good and food came out quickly. I would recommend.

You’re not important! when you call the put you on hold, they may never pick up. You’re not important.! They have changed too much in the last five years. The entire place is run by teens, when you call, they say Franklin Lakes Pizza please hold.. and then they never pick up again, and if you call again, they said the same thing because you’re not important! Even if you’ve been there for many years! this place has gone downhill in the last five years really bad! Food: 3 Service: 2 Atmosphere: 2