Milky Lane - Umdloti

I felt so sorry for the lady working here. She was working alone and there is so much to see to: working on the till, collecting dirty dishes from the food court and making the orders. This is unacceptable. She cannot even take a minute to go to the loo or have her lunch because there is always a customer in line. We waited a total of one hour to place our order and receive it it was just a classic waffle. UNACCEPTABLE and nobody's fault except the owner of this place.

The employees have so much job security that they can be arrogant. Placed an order for a simple plain waffle... over 20 minutes later I went to ask why is it taking so long, to which they realised that the order wasn't even being made. Pathetic service... go get some donuts from the kiosk next to this store...

We didn't end up purchasing anything because they appeared to be out of stock on all the items I inquired about.

I had a very disappointing experience at this restaurant. The service was terrible, with the staff being incredibly rude and unhelpful. There was a very limited selection of toppings to choose from. The chocolate dip and ice cream had a distinct banana flavor, which I did not enjoy. Overall, it was a complete waste of money!

I had a disappointing experience at this restaurant. The service was poor, and they often don't have any change available. The cashier was rude and even questioned me once about whether I was only buying ice cream to get change, saying that she wouldn't serve me if that was the case. They rarely have a card reader, which is inconvenient. Additionally, I've encountered several instances where the ice cream tasted sour. Overall, I wouldn't recommend this place.