Platinum House Of Sweets - Turnersville

I ordered two cakes for my graduation party and they came out so great! I was so happy with the way they turned out! They tasted so good and the cakes were very moist. Definitely recommend!!

Platinum House of Sweets was such a hit at my daughters beautiful bridal shower at Riverwinds Restaurant. Not only were the desserts out -of -this -world delicious. the presentation and decorated table was superb. The ladies putting it all together were also very nice and everything was just perfect. Can’t thank them enough. Highly recommend for parties or just desserts! ?

Absolutely beautiful cake, tastes delicious! Definitely a show stopper!

I ordered two cakes from this place. The first time the cake was really good! Very moist and aesthically pleasing to the eye. Exactly what I asked for. The woman who ended helping me out both trips was super warm and very pleasant! My family and I enjoyed the cake so much, we decided to place another order and this time we got an 7' cake instead of the 6' cake. However, the second cake was beautiful but it was dry. The first cake was so moist so we were disappointed that the second cake didn't reflect the first one. Other than that, I will say I didn't like the interaction with the owner. She was very stand off-ish the first time I came in to inquire about some cupcakes, while I was waiting on the cake I ordered. I just wanted to do a taste test. I noticed she was helping a customer and she was very engaging and helpful but then when she was done with that customer she just went in the back and didn't engage with me at all. The woman who was helping me, pointed out the owner and included her in our conversation. So she was explaining that I wanted to get some cupcakes to taste because I just placed an order but the owner literally looked d founded. Like I was being helped already so she didn't need to be involved. She was not friendly at all. I did encounter her again once I finally picked up the first cake and she was very cold again. Then when I went to pick up the second cake, ironically the same woman who helped me the first time; who made the visit pleasant for me, assisted me again. This time the owner opened the door and looked out at me and then just went back in the baking area. She definitely turned me off, and I definitely want to feel good about where I spend my hard earned money. She did not do that, which is a reflection of my overall review. I posted pictures of the 2nd cake.I wanted to add, I was contacted by the bakery the very next day by the woman I placed the 2nd order with. She left me a message, stating she would like to work something out because she didn't want to lose me as a customer and she wished that my experience was better. However, I felt like the owner should've made that phone call. The woman who called me was very professional and pleasant but I refuse to support an establishment because an staff member is calling on behalf of an owner. That didn't not sit well with me, and I love writing reviews because customers can share their experiences with others.

My sister got a cake for a baby shower and they absolutely nailed it! Not only did the cake LOOK amazing, it tasted amazing too! Thank you guys for a beautiful cake, would definitely order from you guys again!