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フィードバックを提供するVisited drive thru on Saturday April 8, 2023 at 3:20pm, not busy at all. Clearly Abners in Tupelo Mississippi does NOT cater to the disabled. I wanted to order some wings for my 76 year old father and asked if they could do all flats (easier to chew for him) and even offered to pay more for the wings. I heard an employee in the background yell No ! I drove away and shared my unpleasant experience with my family. They will not support this location moving forward based on poor inconsiderate customer service by Abners staff! I found a different restaurant and they accomodated my order. Nothing too difficult, dad was happy!
The last visit was good. I had the Pig Skin with grilled tenders. The baked potato was done and the grilled chicken was not dry.
After waiting 30 minutes in line mind you we were the only car in line only 2 vehicles in the lot for nearly 50 dollars worth of food, now mind you that was for 2 wraps and chicken snack no drinks. The order was wrong the chicken was cold. So my husband goes in to let them know the order was wrong, not saying anything about the chicken being cold on other wrap. They were very rude , taking the food and throwing it in the garbage ! the employee had a manger shirt on I mean it’s sad that manager had that attitude the other employees will follow suit . This is a disgrace of service .
Not only was the food awful, but they also informed me I would be charged for “extra” ketchup. You will find better service and food elsewhere!
What happened to Abners? Did yall just quit trying? This place hands down used to have the absolute best chicken tenders, fries, and Abner sauce. I don't know if they just ran up on hard times and had to change up some food costs..but I haven't had that original abners feel in many years. I give 4 stars bc I sincerely hope that one day I can walk inside and taste that classic abners snack plate combo. Not whatever cheap chicken fell off the sysco truck and fries doused in seasoning salt. Come on guys, you can do this! I'll be and have been patiently waiting for you to get better mngmt and quit being cheap on your food. Thanks!
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