Mangal Meze - TUNBRIDGE WELLS

I am extremely dissatisfied with the service I received at this restaurant. A member of the delivery team shouted at me when they delivered my items today. Being heavily pregnant, I was frustrated when he delivered to the wrong flat twice. When I asked if the order was for me, he started shouting at me, asking why I didn't stop him sooner. It is not my responsibility to ensure he delivers to the correct address, especially when our flat number was clearly stated on the receipt. This type of behavior is unacceptable and people need to learn how to do their jobs correctly. Additionally, he expected me to walk down a large flight of stairs to retrieve my food because he had left it there, claiming that I should have directed him to the correct location. Overall, this experience was completely unprofessional and disappointing.

I’m really sad to say that it’s gone downhill. It must be new owners I’m guessing. Its a real shame as it used to be amazing.

Portion size of kebab so small had to cook pizza when got home, very rude asked for sauce to be in pot instead of on kebab and tried charging me extra £1 for sauce and when i said no thats ok dont worry just said that same price everywhere!! Dont think so lol, left bits of chicken on floor where there cooking just paper towel covering them look like been there for a week, salad looked rotten and smelt rotten, old owner was very nice and took pride in food these new manager dont give toss, never going back. Please avoid so dont get food poison

Most recent reviewers have missed the incredible new trick the new owners of this magic place have devised. In the 2-3 hours that it takes to get a delivery the taste of the food has soaked into the magic like polystyrene boxes and so you numpties the secret of magnificent mangal meze taste is to chuck the grub away and suck on the box only. Wise up readers, wise up to their newfound skills!

We often order here and the food is usually awesome but today my order was all wrong, the chicken shish was replaced with a lamb donner, there was no salt and vinegar on the chips despite a specific request, there was no garlic sauce as requested, the pitta was cold and brittle and the chips were cold. As stated previously this is unusual for the restaurant and usually delivery times are exceptional but was disappointing as we were really looking forward to this meal.