Matchless Brewing - Tumwater

Poor interaction with the bartender, it may say kid friendly here but the negative vibe we experienced from the staff tonight was unfortunate

At the corner stone of any business in my opinion is costumer service. This brewery fell very short with their costumer service. The bartender is new on the job 2 days) and doesn’t know anything about the beers. She mentioned I could look at the back of the cans to read what’s in the beer and the notes. Well not all pallets are the same. She offered to get one of the guys from the back since I was inquiring about there options of lagers. She came back with just the information that there is only one larger on Tap a rice lager. Ok, asked to get a taste before I walk out the door with a beer I later on will not like. She informales me they don’t do tasters and she could pour me an 8oz now many of you that are reading this probably been to a brewery or two so tell me what place doesn’t offer you a sip to taste there product before u order a pint or beer to go? The beer is expensive on top of that. I am astonished that places like this are striving with poor costumer service. If you going to hire someone make sure they know more than just how to pour a beer, if you want more business have tasters or even a sip to entice your costumers to purchase more of your beer or make a choice on a beer to take home.

Service is lousy set at the bar for ten minutes staff walks all around you but never ask what you want. Moved on

Tasty drinks, good atmosphere, and I love the fact that they are dog friendly too!!

I love their beer, but their bartender was very snooty and short with us. If you want to have good beer and talk no nice people, go around the building to Triceratops Brewing, And the fact that they won 't let you taste the beer before you buy it is a deal breaker. I would have purchased some beer to go, but I really didn 't want to interact with the snooty server again. They say, Never meet your heroes.