Smashburger - Tulsa

Kind and efficient staff! I've never had a bad experience at Smashburger.

If you're still unaware, this is an international chain where you order at the counter & your food comes quickly out of the kitchen to your table.

Downside - all the locations are out south! Upside - the smashfries are worth it! I really like their OK burger - the restaurants have regional specialty

Had a bad and bizarre experience. I asked for a chocolate and strawberry milkshake and the lady said she had to charge me for two different shakes? I explained to her that I wanted half-chocolate half-ground in a shake. they said they didn't have this option. I wanted to talk to the manager. she rolled her eyes and said, “You can ask him, but he will tell you the same thing I have done,” with a very rude and indecent tone. the manager came out that he was called brant. brant said that they were in the position to do that so he shows “red hairwoman” how to do it, she goes to look and roll me and her eyes and stick her back? I told the manager that she did this and she said, “I don’t even look at you.” I sat down and waited for my order. I started recording this "red head" because she gave my side eyes and her eyes rolled on me. she went by and screamed and said that's insulting. I said what you're doing is insulting. then I ask the manager for her name. he said he forgot her name, and he pulled a blank. he said that they usually don't act like that and that they have a hard time. look at them, we all have hard times, but I don't disprofessional or scream people. anyway, after the manager went on the back “to get their names” which is a lie. where did they not know their employee names? he said her name was "Julie Childers", but I think it's a fake name. this lady is just crazy and unprofessional.

This place has used the same problems all in dfw. until they closed and went out of business. fries so cold there is no point to eat them. she's on the ticket, but not a BBQ sauce. the chicken has no taste and is dry. it would be less a problem if they were in the BBQ sauce, but whatever. that was the last. I'm never going to a burger again. they're all awful running and don't even try. Just go somewhere else. as everywhere.