Primo Hoagies - Trexlertown

I have protected this store since its opening and it slips in terms of order accuracy and quality. That's the third time that we? ve picked up our order and none of the pages that were missing were included. One of the lower parts (a beef and Swiss) has hardly any meat on it and has no must (as ordered). I called last time to report this, and the person who answered was much more concerned to go home when making my order right, as they told me quickly that they closed in 15 minutes so that we suck it. For the price you pay, this is unacceptable.

I orders 5 hoagies today and two were made incorrect and one was mislabled. I cant even take them back because you are closed and i didnt find out right away because they were ordered for someones birthday tonight. I picked them up at 430.

Unfortunately Primo has changed out their roll, I am sure financially motivated, to a more subway type roll. When I go into a primo establishment I know before entering I will be paying more. I made the decision to come here because the hoagies were the best. Now they are just average similar to all the other pizza shops and subways in the area. Unfortunately it is no longer worth the higher price. Being a fellow Philadelphian, primo knows that the roll is the signature. It?s like buying a corvette with a corolla engine.

This location really needs to get it together. I called in an order and the dude made me a ham cheese sandwich instead of a ham cheese diablo hoagie. How do you mix that up? Then he remade my hoagie and forgot the cheese. It's not a ham cheese diablo if it doesn't have cheese. What a waste of my BOGO birthday coupon! The last time I ordered from this location they gave me the incorrect hoagie and I had to drive another 30-minute round trip to just to get the correct one.

I know, this isn't the cheapest place for having a sandwich BUT believe me, it's totally worth it. The quality of the meat is just amazing. Everything was super fresh. ? I'm definitely coming back to try a hot hoagie. ? The only downside is that they can't toast the bread and there's no fries. Just chips. And no combos, so that makes the order pricier. It was weird that it was early and all the chairs were on the tables, not sure if they were cleaning before I arrived but was kind of awkward eating like that. Service was great! Even for a counter table service.