Auntie Anne's - The Woodlands

My son brought me a pretzel this afternoon and it was the worst pretzel ever .. It was overcooked and hard .. I hurt my jaw trying to eat it .. One bite was enough .. Off the young man working at the time had not been flirting with a girl he might have gotten the order .. My son ordered 3 with cheese .. Guess what, no cheese .. I'm very disappointed and am going to Wetzlers next time

We have gone twice in the last month. The first time there weren't enough pretzels to fill our order...when we finally got our order it was incorrect.Today once again, they didn't have TWO pretzels available. We went with a cup of pretzel bites and we quickly discovered the pretzels were burned on the bottom. When I went back for a refund, the cashier was indifferent and rude. We will not return.

I was sold burnt old Mini Pretzel Dogs today at the Woodlands Mall.

Service was good and fast. Sweet original pretzels/nuggets are good.Parking: Park near the entrance , walk-past the vision-works and take a left to Macys women’s section and take an elevator to mens section and walk towards the exit you can easily locate this store to your right

Best pretzels I have ever had! Excellent customer service too!