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フィードバックを提供するI ordered a 3pc white combo w/drink, and the front opposite was very rude when I take my order. I had to take a look back on my phone to make sure I ordered the right food for my man. the dame began to buzz and puff as if there was a really big problem, there was no one waiting behind me to order. everyone in there had already ordered her to eat. next she takes my money and brings me my food and says. oh, wait, that's not right. I put a 3pc white in the computer, but the input says the order is wrong. she says I don't want you to look at it once, I'll correct it myself. but. my ticket was right that she gave me (3pc white mild)! she stops commanding and went behind the counter with my command. to do (just god knows what) with this food and bring it back to me and says here is their order, ok, now it is right. I told her that you had guided this food back through the window and asked if the chef would correct the order because you made a mistake, because 1st of all. they have handled my money and all the other money and not even they have stopped washing their hands! then 2. You got the broom and got the dust bowl and you put the müll up in the cooking area! I told her I will leave my box with eating on the tresor and I want them to tell the chef that I do the right order because I don't want them to play back in the cooking area with my eating back there, as they correct my order and then come back with the same huh they took behind theke. I can't see what you did with this. Finally, the cook prepared my order right and gave it to me, I told the cook very much to appreciate that they correct my order. then I gave the chef the first box of the chicken I ordered because I don't trust the one that rings the orders and treats the money. this must be the first bad experience I ever had with this location. that was very unsanitar. you just have to rely on you. that is a health violation with everything that goes on these days (diseases)! I hate to have the dame called “they and them” but she didn’t want to give me her name, but she was caucasian may speak a lil spanish and there was something wrong with her eyes. as they were crocheted. I'm sorry I don't want to offend anyone, but try to give them the best description of her, as I can! but she has a very evil attitude they do not want to return to this place when she works! and my house is right around the corner! Many thanks if this matter is resolved!
I ordered a shrimp combination but received a chicken dish instead. No one seemed to care about getting the order right. The young man who took our order was friendly and mentioned that it was hard for the chef to hear. However, the manager, Rose, seemed indifferent to the issue. I love eating at Popeyes, but I was really disappointed with this location!
Slowest Popeyes around!!!! Merchant ID#334041506885, has the worst customer service ever. With an attitude to anyone who walks in. I 'm glad this place doesn 't have a drive thru, because people would run out of gas in the line waiting for their food or just to be asked, Can I help you ? It takes me literally 2 minutes to get here and 30 minutes to get my food every single time.
Good food and great service at the Texas City restaurant. Will visit again.
I usually have bad experiences with Popeyes but we moved to Texas City at the beginning of the year and every time I've gone there the people are nice the food is hot and fresh I've never had any issues even with delivery they deliver and the food is hot Chicken still crispy biscuits not burnt or hard biscuits are perfect definitely recommend this Popeyes by far the best Popeyes I've gone to around here
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