The Fix Drive Thru Coffee - Tempe

I’m a regular and asked for light ice since the building I work in is always cold. They handed. it to me and I mentioned how it looks really light. They said it was because it said light ice on my order. I would’ve asked for it to be remade but was late to work. It’s basically oat milk and I can barely taste the coffee.

Cute little spot by my job. The girls were great and even gave me a punch card to get a free coffee. My latte was great and rather go here than overrated StarbucksDietary restrictions: I was able to order my drink was soy or almond milk which I love since I'm lactose intolerant.

Delicious coffee and wonderful service! I had the best iced sugar free latte! Would definitely recommend and return!

Just tried The Fix for the first time with my boyfriend. Quick drive through and nice staff. Gives off a Dutch Bros vibe, but way better! I got the Iced French Vanilla Latte and it's amazing! Wish there was more locations closer to where we live. Definitely recommend!

Super disappointed today.Normally I don't have issues here, but today was a different story. At the window, I was greeted by an employee who I have yet to see before. I asked if she could leave the lid off my coffee so that I could pour my coffee into my metal cup. She became irritated and said she would do it. I, again, said I would do it but she instsited. (I just wanted to pour my own drink and give them back the cup to throw away). She poured maybe 1/2 to 3/4's of my drink in the cup and handed me back my metal cup, dripping with coffee, which was only 3/4's full. I asked for a napkin and she was irritated. She hide the rest of my drink behind the counter and that was the end (saw a good portion was still in the cup as she was pouring).In the end, I paid for a large, light ice with an extra shot. I was left with a part of the drink I ordered..... All from asking her not to put the plastic lid on the cup so I could pour my own drink in my own cup.Putting the lack of customer service aside from someone who may have been having a bad day, I never received what I paid for.This is why so many people dislike the new norm of being asked by places if they want to add a tip before recieving the service. Super disappointed.