Jimmy John's - Tempe

This is a sandwich shop that focuses on quick service and simplicity. I’m not particularly fond of the bread, as it feels quite dense, almost like you have to tear through it with your teeth, which seems to be a characteristic of Jimmy John’s. However, the sandwiches themselves taste decent, and the option for a lettuce wrap is a great addition. The staff is friendly, and the service is efficient.

I had a good experience until today. I placed an order at 12:47 PM and received it at 1:01 PM. This is a very different interpretation of the advertised "Freaky Fast" service compared to what I've experienced at other locations, where I order and my sandwich is usually ready before I even get my drink. I understand that it can take a bit longer when only one person is making the sandwiches, but nearly 15 minutes is simply too long. I can't recommend this location anymore.

Quality was good as usual. The sandwich maker was the friendliest, courteous, most professional. He let me know my sandwich would be out soon and even asked if I wanted my sandwich cut in half. He was the star of the show today. The other 2 staff members need some lessons training in customer service. They were more rude than polite, especially the guy with long dark hair glasses. I won?t be returning to this location. I would?ve given less stars but the quality of the food was top notch as usual.

They were pretty speedy with the order. No sit down I think as tables were taped off when I went there.. but you can still enjoy in your car. The sub I got- it was a bit dry, wish they used more sauce and I wish they used more of those yellow peppers in their Italian sub... but besides that I was happy with all the meat they packed in. It was a LOT of meat! : It was so filling I could have easily saved my other half for another day's meal.

I have had several poor experiences with this Jimmy John?s. They have forgotten parts of my orders several times, been late for a timed delivery, and today they gave me a sandwich with 2 torn pieces of ham, and 2 torn pieces of cheese on it. It is a sorry excuse for a sandwich!! I am officially done ordering from this Jimmy John?s. If it would let me post the photo of my sandwich I would be and you would all see how awful it is.