Marco's Pizza - Tavener

Excellent place and quality of food is recommended.

I will not ever order from this location again, nor will I recommend them to anyone. I ordered two XL pizzas. I live a few minutes away from the location less than 10 mins. When I got home and tried the pizza it tastes old and dry as if it had been sitting for days The other had a thicker crust, but was okay. I called asking to have them remade and was told they could not do a remake, because from what I was told they make their pizza daily from fresh dough. I asked why one pizza dough looked thin and the other thicker. I was told it was due to the type of dough. If the pizza was fresh and not dry bread tasting lime it had been sitting, to be resoled from a canceled order I would not have called. I am very disappointed as I spent $31 on pizza that has to go to the garbage. And not given a valid reason why they could not remake the pizza from a customer complaint. I also told them I would bring both pizzas back. This was so that they would see that my complaint was valid. They still refused to remake the pizzas. I will also be sending third complaint to their corporate office.

This location is cheating their customers. Their posted sign offers an XL cheese pizza for $15.99 and three toppings for $2.50 each. When I tried to purchase a pizza for $23.49, the cashier tried to charge me over $28 before taxes, and he would not adjust the price when I showed him the math error. Tomorrow I will report them to the authorities. Don't support these crooks!

Place an order and paid for it online , Order was accepted Then I received a message saying that my order is ready for pick up, when I drove over there to pick it up, I was surprised that the store is closed !!

Lukewarm pizza delivered 30-45 minutes after ETA that was given when I placed my order. And they STILL got my order wrong. Ive always been a big fan and a huge promoter of Marcos over other chains. But I noticed this location struggles with getting things right. Last time they forgot parmesean and pepper packets, the time before that they didnt include the garlic cup I selected. (I realize these items are complementary, but they shouldnt offer them if theyre not going to include them when you request them). I tried to call to speak to a manager but couldnt keep waiting on the long hold time. Theres almost always something wrong with my delivery from this location and its getting old.