Starbucks - Tacoma

It's just sos they need 2 make every store unique 2 the area and offer special items 4 every

If I could give negative 5 stars I would. The girl with orange/ginger hair is SO RUDE, and acts entitled for a tip. She was talking to me like I’m some dumb little kid. I’ve worked customer service, and was a barista for 5+ years. From experience I can say, if you don’t like your job then LEAVE. Stop making customers feel uncomfortable because you have a nasty attitude. I always tip my baristas $5+ when they give me GOOD service, but this was not one of them. Hire better workers or discipline your baristas, I’ll be sticking to Big Foot Java. At least they’re nice, and don’t charge $10 for a coffee, and they don’t support Israel.

OK, we had the weirdest experience ever at a STARBUCKS during a recent drive through visit. I'm not sure if the guy that was taking our order new, but it was one mishap after another. It was REALLY bad! And took an exceptionally long time. I hope he got his act together, as we all have to learn, either that or found different employment.

While this particular Starbucks is in what has become a sketchier part of town, one particular barista always stands out as a beacon of positivity and competence. Destini, as my girlfriend puts it, is an absolute doll. She shines at what she does, helping her fellow baristas and making each customer feel seen and cared for. She is the definition of creating the Third Place! I’m surprised she isn’t a supervisor yet because she shows such obvious leadership and charisma with staff and customers alike. If she ever wants to develop, I hope Starbucks takes her seriously as she is an easy choice. Thank you Destini for consistently making me and my girlfriend both a delicious drink and making our day!!

Excellent. Just Excellent! I got more than what I was expecting. The service and employees are great at this shop location!