ASK Italian - Swindon

Awful lunch here todayHad to chase order after one hour of waiting, was not even busyKids drinks didnt arrive so had to chase them too.

A pretty soulless restaurant on Marlborough's gorgeous main streetIt's really big so unless busy it feels really empty and quite cold.

Agnes was a great waitress. Food was beautiful. Ape roll Spritz was awesome. Nice and clean.

Mid week evening on a chilly Feb night.. Warm welcome by very passionate staff. Light and airy, will be great on a summers evening.. Immaculate and clean. Menu with wide choice and for all tastes and budgets. Food was lovely and fresh, very helpful waiter. Would go again.

On arriving at Ask on 30th December, the staff had no record of my online booking even though I followed up with a phone call ahead of the day to confirm a high chair was required. My friends and I found the staff unsympathetic to our predicament and made us feel like the error was our fault rather than OpenTable or Ask. Even an apology at the time would have softened our disappointment but instead the staff seemed rude and unfriendly. There was no space to accommodate us for lunch even though I had made a booking so we were forced to leave in the hope that we could find somewhere to eat. Thankfully Prezzo in Marlborough managed to find us a table and we were really impressed by the friendly and accommodating staff. A sharp contrast to our experience with the staff at Ask. We had travelled some distance to meet in Marlborough for a birthday lunch and sadly we left Ask frustrated at the lack of friendly reception at the restaurant. Due to this unacceptable experience, I will not be using Open Table again for any bookings and we will not be returning to Ask in Marlborough.