Dunkin' - Swanzey

I am thoroughly disgusted by the way i could only assume a manager spoke to her staff today. I was in the gas station and overheard a manager raise her voice at an employee. the employee asked her very respectfully to not speak to them like that,understandly so, and the manager responded by raising her voice even more. Right in plain sight near the donut case whereeverybody in the store could hear. That is no way for a manager to speak to an employee and I hope she is severely reprimandedand given the proper consequences. I wish I got the managers name but she had black curly hair in a pony tail. I would give thisreview less than one star if I could as it ruined my day.

Almost a HALF HOUR in the drive through this morning That was fun! When are these Dunks going to get better systems in place? Something clearly isn't working when it takes this long Then got to the window and ONE coffee was made wrong..

Very good fast service within the Citrgo petrol station!

All security measures are in place and they still do a good job!

We decided to stop here because we were craving a cappuccino. However, after placing our order, we overheard the staff saying, "Oh, we don't know how to make that!" Not a great sign. We went ahead and got the cappuccinos anyway, but I probably should have realized that it's better to get espresso drinks from a place like Dunkin' at a gas station.