Raley's - Suisun City

They make the best sandwiches!! Katie was awesome this morning. We are going to the mountains and stopped to get sandwiches to go and Katie was on a roll. 4 sandwiches in a short time and wonderful personality to boot. Great start to a day trip!

I had to make a return and the store manager Mark was very friendly, and kind. I have lived here for 11 years and have always had a good experience shopping here. I had an issue with a food product and they let me do an exchange with no issues.

I mistakenly told my friends and colleagues to order online delivery from Raleys as my family had been loyal customers for decades. I ordered online delivery for groceries from Raleys. I received $22 of inedible food for a $80 food order. The Raleys rep said she must have mistakenly taken the food from the wrong expired food cart that was meant to be discarded. I think she did it on purpose because the rotten black grapes were placed in a additional plastic bag. The okay red grapes that I ordered were in original packaging. I received: Activia package of 8 bottles that expired in five days Black grapes that were rotting and inedible Bag of Salad that was rotting and inedible I was also Charged but didn't receive rotisserie chicken. I looked for the chicken a few hours later and realized I had not received it. I called the store and she already knew that I had not received it. The Raleys employee did not inform me when I had spoken to her earlier. She refused to refund my credit card. She said she would credit my Raleys Something Extra card which forces you to not receive your money back. You have to spend money to use the credit. At the time I was a cancer caregiver and couldn't leave patient to return items at the store. I will never shop at Raleys again. Shop Safeway or Walmart online delivery if you can't go to the store. If you have a problem, they actually refund your money and they don't select rotten or expired food items.

I am very disappointed. the clerk on register 3 or 4 Looks like a Spanish lady. Me and my wife shop there a lot.She was very rude to us and use the F word. I did not snatch the receipt. She gave us dirty looks and she did not even give us our groceries after we paid.

Employees seem to think they are doing us a favor by showing up to work! You ask for help and are told we are short staffed! Least at Walmart your treated rude but prices are a lot lower!!! Customer service is gone.