Airmont Eats - Suffern

Airmont Eats is our favorite restaurant in Airmont! The food is delicious, the workers are always kind and welcoming. Great customer service such good vibes! It?s one of the first places we visited since moving to the area. We order from them at least once a week! The lady madanna is a favorite at our house ???? We highly recommend Airmont Eats!

I used to love going to Airmont Eats. They don?t seem to care about their customers anymore. Ordered ahead of time, walked in to pick up and they hadn?t even started my order. Paid and left, got to my destination and the wrap that was thrown together at the last minute was wrong ! I guess good customer service doesn?t exist anymore

I was excited to order from here as their menu was enticing. I wanted to order online for a later pick up time, there online ordering was not working so I called my order in instead. The phone call seemed rushed and they didn?t ask for my name. Which I found kind of odd. I called at 1pm and asked for my 1 sandwich to be ready for a 2pm pickup, upon arriving there my sandwich was not ready and the staff seemed confused. Not sure if it is the norm but they placed my sandwich in the microwave. Then when checking out my sandwich rang up at 9.50 when the online menu says 7.99. When I asked the staff he didn?t seem to understand what I was saying so then he called for the manager who came from the back trying to talk to me from across the way. He finally came over and I told him what was going on. He didn?t seem to care much. I showed him the online menu and tried saying it was a picture, I said no it is not it is on your online menu. He then said it is old menu. I said ok fine. He said he would update it, I also informed him his online ordering isn?t working. Needless to say he did not adjust the price for my sandwich. Not the best customer service. I was disappointed.

Id love to figure this place out.one minute its great... the next time u go they have no food, zero selection seem to be out of touch with customer needs. When theyre good its busy when theyre not its empty

Great soup and sides, but limited salad bar options. Salad topings seem stale.