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フィードバックを提供するI can't say enough good about this place. The first time was an impromptu visit, but was excellent. Tonight, I brought my family back and it was even better. Customer service was wonderful with Maddy and although this was a false communication about my order, the manager immediately took care of without question. This is really one of the best experiences I had in a restaurant and I am a food! I usually get some shrimp, but after the first time I tried the steak in love. I'm afraid to try for the third time because there's no way they get the steak perfect 3 times in a row of lol. I've been in a frontera before, but nothing to write, just this!!!! So if you are interested, please try this... excellent food, drinks and customer service!!! I did not get the mane of the manager, but thank you very much!!!!.
ABSOLUTELY HORRIBLE MANAGEMENT! First, we ordered food. The food we ordered was not as described on the menu, there were beans inside. The food was corrected. The server never came back after bringing the food. At the time she dropped off the food we had an empty chip bowl and 2 empty drink cups. We tried to get the attention of several workers and after about 20 mins we finally got a server and asked for our server, he said she?ll be over there. Then we got the manager to our table. We tried to explain the problem and tell him what we needed and he RUDELY stated that ?well, it?s gonna be like this!? We asked for our check and he brought it with an attitude. Our server finally came back and asked if we needed boxes. She brought them but also had an attitude after returning with the boxes. I have NEVER had an experience like this at any other Frontera location. I will NEVER return to this location because I won?t pay and support service like this. Simple common sense things like drink refills and chip refills are not hard to do if you are busy. Negating these simple things can mean losing customers. GO HERE AT YOUR OWN RISK!
Food was good! Service was much better! Wasn't crowded.
BUYERS BEWARE Update:: The owner requested that I email them and never responded. Don't let comments like the one below make you think they care about their customers. DONT EAT HERE! On Mother's Day, I excitedly ordered a large Tropical Tango and was charged $36.42 for it! Not a pitcher, 32 ounces!!! The waitress didn't even say it was that much. No warning, no nothing! I didn't upgrade the liquor, no shots, nothing! Regular whatever. Almost $40 for a regular margarita! Ask questions about price before ordering anything on this menu!
Extremely disappointed? I have been a fan of Frontera in the past. Their Marietta location use to be a favorite. This Snellville location however leaves a lot to be desired. The inside is sparsely decorated looking more like an old folks bingo hall. We sat outside on a patio that looked old and neglected. The service was very poor and slow. We had to ask another server twice if she could find our server. I ordered the steak quesadilla? lukewarm, the meat was so tough I couldn?t eat it. Of course, I couldn?t find my server to send it back. Avoid this location. It makes me wonder if the chain as a whole is in decline.